Contact Kigali Circuit
Questions about a product, need help finding a part, or want to check availability? Contact us by phone, WhatsApp or email. If your question concerns a request, include its reference so we can find it.
Frequently asked questions
Is my order confirmed as soon as I submit it?
No. Submitting a request does not reserve stock or confirm a purchase. Before payment, we confirm availability, the final price, delivery or collection, fees and any warranty in writing for you to review and accept.
Do you deliver outside Kigali?
Tell us your district so we can check delivery options. Coverage, fees and timing depend on the item and destination and must be confirmed in writing before payment.
Can I pay before delivery?
Payment arrangements are agreed directly with you once availability and price are confirmed. We will never ask you to pay for an item we have not confirmed with you first.
I need a spare part you don't list — can you find it?
Use the spare part request form with your device brand, model, and part name or number. We can check sourcing options, but cannot guarantee a match.
Are the listed prices final?
Listed prices are current asking prices in Rwandan francs, but stock and final price are confirmed with you before any payment — especially for used and refurbished items.